FAQ (Frequently asked questions)

FAQ (Frequently asked questions)

The FAQ (Frequently Asked Questions) Module is a helpful tool designed to streamline communication and provide quick answers to common queries on your website. With this module, both users and administrators can contribute to building a comprehensive repository of questions and answers.

For users, the module enables them to actively participate by adding their own questions. This feature fosters engagement and ensures that the FAQ section remains relevant and up-to-date with the latest inquiries from the community.

Administrators have the ability to manage the FAQ section efficiently. They can add new questions, update existing ones, and provide accurate answers. This ensures that the information presented is always accurate and reflective of the most current knowledge.

One notable feature of the FAQ Module is its simplicity and user-friendliness. Customers can easily navigate through the list of questions and find the answers they need without any hassle. The interface is designed to be intuitive, allowing users to quickly locate the information they are seeking.

Moreover, the module supports the inclusion of images alongside answers, enhancing the user experience and making it easier for customers to understand complex concepts or instructions. Visual aids can be particularly useful in clarifying technical or detailed explanations.

The FAQ Module serves as a valuable resource for both customers and administrators alike. It empowers users to find answers to their questions quickly and efficiently, while also providing administrators with the tools they need to manage and maintain the FAQ section effectively. With its user-friendly interface and comprehensive functionality, the FAQ Module is an essential component of any website looking to provide exceptional customer support and enhance user satisfaction.

FAQ on Admin view:

Admins can view the entire list of questions, including the product name, the user who asked the question, the date the question was asked, and the enable/disable status. They can also provide answers to questions and have the ability to edit or delete questions.

FAQ on website view:

Once the layout settings for the FAQ module are configured, the FAQ system will be visible on the front-end of the website. Customers will then have access to a visually appealing FAQ section, allowing them to easily find answers to their questions.